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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole Crites

January 28, 2026

5  out of  5
rating by Nicole Crites
"Lauren and her team are the most professional people in the industry I have ever spoken to. They are friendly, knowledgeable, and always available to answer questions. I was genuinely shocked at how kind and professional the entire team was. Typically, when you speak to somebody in the insurance industry, it is very direct, dry, and bland communication. With Lauren‘s team, they took the time to explain everything in a friendly manner that helped me understand what I was paying for and why it was valuable. I am so grateful they are my team and on my side!"
We responded:
"Nicole, thank you so much for this kind review! We strive to provide great customer service and proper education on insurance. We're so glad you received that service from our team and had a wonderful experience. Your business is greatly appreciated!"
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Jim Jacobs

January 15, 2026

5  out of  5
rating by Jim Jacobs
"We have been a State Farm customer for over 30 years and are very happy with the service we receive from our agent, Lauren Porter. We take advantage of Safe $ Save which lowers are automobile insurance and Ting which monitors our home electrical for issues at no cost to us."
We responded:
"Thank you for the review, Jim! We appreciate you and your long-standing business with State Farm. We're glad you're utilizing our cost-saving features! Happy to have you as a Lauren Porter customer!"
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Gregory Sinatra

January 6, 2026

5  out of  5
rating by Gregory Sinatra
"Jennifer was very helpful with questions about our automobile protection. We appreciate the guidance Lauren and her team offer."
We responded:
"Thank you Gregory! We're happy to hear Jennfier was a great help in answering your questions. We're grateful for this kind review!"
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sbright727

January 6, 2026

5  out of  5
rating by sbright727
"Jennifer was super helpful and very informative. She was a pleasure to work with and found savings I was not aware of."
We responded:
"We're so glad to hear of your positive experience with Jennifer and that she uncovered some extra savings for you! We appreciate you!"
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Gary Williams

January 5, 2026

5  out of  5
rating by Gary Williams
"Moved my home and auto insurance to Lauren last year. The office staff was efficient and helpful setting up my accounts. They were very good."
We responded:
"Thanks Gary! We're glad to have you join us into another year and grateful for your business. We appreciate your kind words!"
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Chris Hicks

January 5, 2026

5  out of  5
rating by Chris Hicks
"My family and I have our homeowners, life and auto insurance through Lauren. Her team is excellent and is always timely with anything we need. We highly recommend."
We responded:
"Thank you Chris! We appreciate your business and you taking the time to leave this kind review. We value your feedback!"
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Devorah y Angel Quezada Farias

December 30, 2025

5  out of  5
rating by Devorah y Angel Quezada Farias
"We had an excellent experience with Mrs. Rhoden. From the very beginning, the attention was truly personalized and professional. She took the time to understand my needs and patiently explained every option in a clear and easy way. I highly recommend Mrs. Jennifer Rhoden to anyone looking for trustworthy guidance and exceptional customer care."
We responded:
"Thank you so much for your kind review, Devorah! We're glad to hear Jennifer took care of your insurance needs and made it a smooth experience. We appreciate your business!"
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Jill

December 18, 2025

5  out of  5
rating by Jill
"I switched to Lauren Porter’s office after experiencing issues with a former agent, and I was immediately put at ease. I felt acknowledged, heard, and truly understood regarding my situation and circumstances. Jennifer assisted me with several items, and by the end of the call I genuinely felt like a top priority. I appreciate her help in navigating my needs within my budget and for offering thoughtful suggestions for additional resources. I look forward to working with Jennifer and the entire Lauren Porter team."
We responded:
"Jill, thank you for this lovely review of Jennifer and our Lauren Porter team! We are glad to have you as a customer and really appreciate you taking the time to recognize the team. Making our customers feel like a top priority is always our goal, so thank you again!"
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Zalikah Blevins

December 9, 2025

5  out of  5
rating by Zalikah Blevins
"Always helpful with whatever I need so nice and respectful"
We responded:
"Zalikah, we're honored by your kind feedback and look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Karen Covington

December 8, 2025

5  out of  5
rating by Karen Covington
"Thank you so much for taking such great care of my insurance needs. Jennifer L. Rhoden is amazing she helped me set up HOUSE/CAR INSURANCE into a bundle of SAVINGS for me. I was with Nationwide for 35 years and State Farm BLEW their quote out of the water by a long shot and has saved me thousands of dollars. THANK YOU! STATE FARM ROCKS and JENNIFER is AMAZING and so KIND LOVE A STRONG GROUP OF BUSINESS WOMAN."
We responded:
"Karen, thank you for taking time to leave such a wonderful review of the office! Glad to hear Jennifer took great care of you - we think she's pretty amazing too! And we’re thrilled to know you were able to get some great savings too. Welcome to the Lauren Porter - State Farm Agency; we appreciate you supporting a woman-owned business! Thank you for trusting us with your insurance needs, and please don't hesitate to reach out - we're here to help! - Lauren"
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Alexis Marshall

November 14, 2025

5  out of  5
rating by Alexis Marshall
"Jennifer was very helpful and got me a more affordable policy than the one I had currently. Quick and easy process."
We responded:
"Thank you for your kind review and welcome to my office! We're glad Jennifer could make the process easy for you. We appreciate your business and for trusting us with your insurance needs! Happy to have you! - Lauren"
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Debbie Greening

October 7, 2025

5  out of  5
rating by Debbie Greening
"We totally trust Lauren Porter and staff with our insurance needs! They are professional and knowledgeable. From the first time we met Lauren, we felt like friends!"
We responded:
"Thanks for such a lovely review, Debbie! I feel the same way about you and Jocko! I am delighted to know you continue to have great experiences with my State Farm office. As always, if you need us, we are just a phone call away, ready to help! - Lauren"
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Carolyn K

July 9, 2025

5  out of  5
rating by Carolyn K
"I wanted to take a moment to recognize one of your team members, Nicole, who provided me with outstanding service today. Despite being young (I believe she mentioned she's only 20), Nicole demonstrated remarkable professionalism, patience, and genuine care in resolving my issue. She went above and beyond to ensure I felt heard and valued as a customer. Her positive attitude and willingness to help made what could have been a frustrating experience into a pleasant one. Thanks and goodbye progressive ....lol"
We responded:
"Thank you for the wonderful review of Nicole! This is exactly the kind of experience I hope prospective and current customers have with my office. My goal is to give you confidence in the insurance you are purchasing while giving you a great customer service experience. We appreciate the opportunity to take care of your insurance needs. - Lauren"
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Steve Wardrop

June 6, 2025

5  out of  5
rating by Steve Wardrop
"We've been with State Farm in different cities for as long as we can remember. (and we've been married 55 years). Have we done some comparison shopping in that time? Sure - all the popular wisdom "out there" says we should. But, when we compared apples to apples, we stayed with S.F. The last visit with Lauren, as we prepared for retirement, we were looking for ways we could trim out payments in home and/auto. As our son is an attorney, it wound up be our choice to actually BOOST some of our auto coverage, as we live in one of the most litigious states in the country. We made sure that with rising prices for materials and labor, that our dwelling insurance would amply cover our needs - should that arise. Lauren did help find a couple ways to REDUCE our auto coverage costs by doing a few things: my car now has less than 5,000 miles put on it each year. BINGO - nice savings without compromising one thing! We agree to put one of those monitors inside our windshield. "Big Brother" watching? No - it DOES make us more conscious of our speed, and this will turn into $$$ savings through the ensuring months. The NEATEST thing we did was commit to taking an on time, in your own time, Defensive Driving Academy. True - it takes 6 hours if you're not going to "cheat". But ... if you do .. you're really only cheating YOURSELF! As we prepare to set off on a 30 day, 7,500 mile driving trip - our timing was spot on. It DID make me aware of some of the things I've either grown to take for granted . . . or just gotten lazy about. That was a month ago and both of us are still talking about incidents where that course helped us in our real life circumstances. Oh, yeah - it looks to save us about $480.00 on both our policies over the next 3 years! Thanks Lauren for genuinely LISTENING and CARING about us as individuals . . . just like "a Good Neighbor" should! Diane & Steve Wardrop"
We responded:
"Thank you so much, Diane and Steve - it’s truly been a pleasure working with both of you. I’m so glad we could find ways to save you money while making sure you had confidence in the coverage your policies are providing. And I am thrilled to hear that the Defensive Driving Academy course has been beneficial - it was a great refresher for me as well. Enjoy your upcoming road trip—sounds like an amazing adventure! As always, if there’s anything else you need, please don’t hesitate to reach out. Safe travels and thank you for being such valued members of the Lauren Porter - State Farm family! - Lauren"
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Craig Wasden

February 10, 2025

5  out of  5
rating by Craig Wasden
"I recently switched my home and car insurance. The significant savings was great. Scott Crawford did a great job for me and answered my emails and calls very promptly. Highly recommend."
We responded:
"Thank you, Craig! We’re so happy to hear that Scott took great care of you and made the switch smooth and easy. Saving money while getting the right coverage is always a win! We truly appreciate your recommendation and are here whenever you need us. –Lauren"
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Chantel Igori

January 13, 2025

5  out of  5
rating by Chantel Igori
"Very seamless process for obtaining auto insurance. All questions/concerns were answered to the fullest. Scott, did an amazing job with onboarding!"
We responded:
"Chantel, thank you so much for your kind words regarding Scott. We're so grateful to have him on our team! I'm so glad you had a smooth experience for your auto policy. We appreciate you!"
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Charles Brown

November 14, 2024

5  out of  5
rating by Charles Brown
"Agent Scott Crawford was very professional and quick in servicing my needs. I would highly recommend this Agency to my friends and family!"
We responded:
"We appreciate your recommendation, Charles! It's wonderful to hear that Scott provided the professional and prompt service you needed. Our team is always ready to support you and those you care about with their insurance needs! -Lauren"
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Wendy Gonzalez

October 14, 2024

5  out of  5
rating by Wendy Gonzalez
"Excellent customer service & attentive care/detail put into every interaction! Scott always does a great job at reaching out when needed and makes sure to always answer any questions I might have!"
We responded:
"Appreciate this glowing review, Wendy! My team strives to provide amazing service in every customer interaction. Thank you for the special shout-out for Scott, and as always, don't hesitate to reach out - we're happy to help! - Lauren"
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Nicole Wilson

September 4, 2024

5  out of  5
rating by Nicole Wilson
"I recently switched my car and home insurance to State Farm. The Lauren Porter Agency showed excellent customer service from the person who answered the phone to the person who assisted me with my policies, Scott Crawford. He is an excellent representative. He informed me of all my options and worked with me to figure out what was best. He is very knowledgeable and addressed all my questions and concerns."
We responded:
"Nicole, I appreciate you taking time to leave feedback about your experience with my office! I’m delighted that you had such a positive interaction with my team and that Scott helped guide you to the right options for your family. It's wonderful to hear that your questions and concerns were addressed, and of course, we are here if you need any other guidance. Welcome to Lauren Porter State Farm and thank you for trusting us with your insurance needs! - Lauren"
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Ultrama God of war (Ultrama)

August 5, 2024

5  out of  5
rating by Ultrama God of war (Ultrama)
"It was a great experience assisted me further for the future. Even gave me advice to keep my auto insurance rate low. I highly recommend the Lauren Porter office. Scott Crawford is quite the gentlemen, which is why I am leaving 5 stars."
We responded:
"Thank you for your kind words! I’m thrilled Scott Crawford and the rest of my team office provided you with excellent assistance and advice to keep your auto insurance rate low. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. We're here to help! - Lauren"
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Tessneem B Yahya

July 26, 2024

5  out of  5
rating by Tessneem B Yahya
"They helped me set up my auto insurance for same day pick up of my car! We added on some discount. Scott was helpful and friendly! I really appreciated it!"
We responded:
"Thank you for your fantastic review, Tessneem! I'm delighted to hear that Scott assisted you with care and speed when setting up your auto insurance for the same-day pick-up of your car. It's great to know you found the process smooth and appreciated the added discounts. We're always here to help and ensure you have the best experience. Thank you for choosing us for your insurance needs! - Lauren"
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Cameron Close

July 25, 2024

5  out of  5
rating by Cameron Close
"The customer care with this insurance company went above and beyond my expectations. The agent provided did his job while getting me the best deal possible. Couldn't be more pleased to start my journey with State Farm. Getting a policy was quick and easy. I was hesitant about getting into a new plan but having such a good agent to talk to and walk me through the process was the key. Thank you, Scott!"
We responded:
"Cameron, thank you so much for your glowing review of your experience with Scott! We're thrilled to hear that our customer care exceeded your expectations, and that he was able to assist you so effectively. It's wonderful to know that your journey with us started on such a positive note and that Scott made the process of getting a policy quick and easy for you. We're here to support you every step of the way. Welcome to the family! #TeamLPInsuresMe - Lauren"
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Anny Cid

July 18, 2024

5  out of  5
rating by Anny Cid
"I recently moved from FL to GA, and had to switch my car insurance. I called the Lauren Porter Agency and from the get-go, their customer service was exceptional. Scott Crawford was knowledgeable, friendly, and genuinely interested in helping me find the best coverage for my needs and the process was smooth and hassle-free. I highly recommend the Lauren Porter Agency for anyone looking for reliable and affordable car insurance!"
We responded:
"Thank you for recommending us so highly, Anny, and welcome to the Peach State! I appreciate you trusting my office with your auto insurance needs! It is a pleasure to hear you had a wonderful service experience with Scott and that he made the process smooth and enjoyable. We have the same experience with him here in the office! :-) Please let us know if we can assist with any other insurance needs or questions - that's what we're here for! #TeamLPInsuresMe - Lauren"
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candace

July 11, 2024

5  out of  5
rating by candace
"In searching for new and affordable coverage, STATE FARM is it! Excellent customer service, and Scott Crawford is the G.O.A.T! I appreciate him contacting me, walking me through the process, and explaining the coverages—it was phenomenal! Thank you very much, and I look forward to our future with State Farm!"
We responded:
"Thank you, Candace! We're thrilled to hear that Scott's top-notch service left such a positive impression. Welcome to the Lauren Porter - State Farm family; we can't wait to continue this journey with you! - Lauren #TeamLPInsuresMe"
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Tyrone Keys

June 22, 2024

5  out of  5
rating by Tyrone Keys
"Scott has been great to work with. I enjoy the service provided by state farm. Highly recommend!"
We responded:
"We appreciate you recommending us, Tyrone! Happy to hear that Scott has been great to work with; we love having him as a part of #TeamLP. Thank you for trusting Lauren Porter State Farm with your insurance needs - if you ever need anything, we are here for you! -Lauren"